Shipping policy
SHIPPING POLICY
We offer FREE SHIPPING on all orders within the United States.
Processing Time Orders are typically processed within 2-5 business days. You will receive a confirmation email with tracking information once your order has shipped.
Delivery Time
- Domestic (US): 5-12 business days after processing
- International: 10-20 business days after processing (if applicable)
Please note: Delivery times may vary depending on the product and your location. Orders containing multiple items may arrive in separate packages from different fulfillment centers.
Tracking Your Order Once your order ships, you will receive a tracking number via email. You can use this number to track your package's progress.
Multiple Items If your order contains multiple products, they may ship from different warehouses and arrive at different times. Each item will have its own tracking number.
Shipping Delays While we strive to meet our estimated delivery times, delays may occasionally occur due to high order volume, holidays, or carrier issues. We appreciate your patience.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at hello@shopjadeandjane.com within 7 days of the expected delivery date. We will work with you to resolve the issue.
International Shipping We currently only ship within the United States.
Contact Us For shipping questions, please contact us at hello@shopjadeandjane.com